Terms and Conditions

Welcome to Reservation Help Support, a customer assistance and service coordination division of Qallus JSR Inc. (“we”, “our”, “us”).
By accessing this website or using our services, you agree to the following Terms & Conditions.

1. Scope of Services

Reservation Help Support provides:

• customer assistance

• service coordination

• fee processing

• general support for client-requested services

• guidance, information handling, and helpdesk support
  

We assist customers with inquiries, service adjustments, and account-related needs.
All charges processed through this website represent service-related fees, communication support, or coordination work performed by our agents.

2. PCI Compliance & Secure Payment Handling

We follow industry-standard security practices to ensure safe payment processing:

• All transactions are handled by PCI-DSS compliant payment processors

• We do not store credit or debit card information

• All sensitive data is encrypted through SSL/TLS 256-bit encryption

• Only verified, secure third-party gateways process payments

By submitting payment, you authorize us to process your service fees through secure, compliant systems.

3. Billing Authorization

By requesting assistance or support from Reservation Help Support, you authorize:

• Qallus JSR Inc./Reservation Help Support to charge your payment method for the agreed-upon service fee.

• Digital consent to serve as approval of charges

• Delivery of invoices and confirmations electronically
  

Your billing descriptor may appear as:
“Qallus JSR Inc.” or “Reservation Desk” or “Reservation 8556844884”

4. Refund Policy

Refunds may be issued in cases of:

• duplicate charges

• billing errors

• accidental overcharges

• service not delivered as agreed

• Verifiable Service failure
  

Refunds are not issued for:

• completed support sessions

• time invested by support agents

• services already delivered
  

All refund decisions follow card-network and merchant-provider rules.

5. Data Protection & Privacy

We protect customer information in accordance with:

• relevant data privacy regulations

• industry standards

Information is used solely for:

• providing support

• processing service fees

• verifying client requests

• maintaining security and compliance

We do not sell or share personal data for marketing.

6. Cookies & Website Use

This website uses cookies to improve the user experience.
Essential cookies are required for site functionality.
Optional cookies may be declined.

Cookies may be used for:

• session management

• fraud prevention

• basic analytics

No sensitive information is stored in cookies.

7. User Responsibilities

You agree not to:

• misuse the website

• submit false information

• initiate fraudulent disputes

• interfere with our security systems

• attempt unauthorized access

Fraudulent chargebacks may be responded to with evidence submitted to your bank.

8. Intellectual Property

All content on this website, including text, design, logos, and software, is the property of Qallus JSR Inc.
You may not copy, reproduce, resell, or distribute any material without written consent.

9. Third-Party Links

Our website may contain links to third-party resources.
We are not responsible for external content, practices, or security.

10. Limitation of Liability

To the fullest extent permitted by law:

• Our services are provided “as-is”

• We are not liable for damages from delays, errors, interruptions, or third-party failures

• We are not responsible for user-initiated mistakes or misuse

11. Updates to Terms

We may update these Terms at any time.
Continued use constitutes acceptance of the revised Terms.

12. Contact Information

For compliance, billing, or support inquiries:

Email: info@reservationshelpsupport.com
Phone: 1-855-684-4884 (Ext. 101)
Support: 24/7